2015-08-21
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1. What happens at each point?
2. What other facilities and services do you find in an airport?
4. Read the leaflet ‘Mackenzie Airport Welcomes First-Time Fliers’. It describes the procedure for passengers at an airport. Fill in the gaps with words or phrases from the list below.
| Paragraphs 1 and 2 | Paragraph 3 | Paragraph 4 | Paragraph 5 |
| boarding card check-in desks conveyor belt economy excess baggage hand luggage terminal building trolleys | departure lounge duly-free immigration officer passport control security check | announcement boarding departure gate departures board flight attendant ground steward | baggage conveyor belt customs escalators green channel immigration control import duty |
Mackenzie Airport Welcomes First-Time Fliers!
Welcome to Mackenzie Airport, designed to get your journey off to the right start. Whether you’re flying first class, business class, or (1)_______________ class, we aim to give you efficiency and comfort. For first-time flyers, we‘ve prepared this leaflet to help you on your way.
When you arrive at the (2)________________ you’ll find plenty of (3)______________for your luggage. Once inside the spacious departures concourse these are over fifty (4)________________ where your ticket will be checked and you’ll be given a (5)_______________. Your luggage will be weighed and put on a (6)_______________ which takes it to the plane. Please note there is a weight limit and any (7)_____________ will have to be paid for. You can keep one small bag with you and take it onto the plane as (8)__________________.
You should then go through (9)_______________, where an (10)______________ will look at your passport, and a (11)______________ to make sure you are not carrying any dangerous or illegal items. Now you’ll find yourself in the comfort of our modern air-conditioned (12)________________. While you’re waiting for your flight to be called, why buy some cheap (13)______________ goods - alcoholic drinks, perfume, electrical goods, or souvenirs?
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Soon you’ll hear an (14)______________ or see (15)_______________ that your flight is (16)______________. It will also tell you which (17)_____________ to go to. Here you’ll be helped by a (18)________________ and on the plane a (19)__________ will direct you to your seat. Bon voyage!
On your return to Mackenzie Airport we try to offer the same efficient service. After you’ve passed through (20)_______________, your luggage will be waiting on the moving (21)_______________ in the (22)_______________ hall. Then pass through (23)_________________ where you should take either the (24)______________, if you have nothing to declare, or the red channel, if you have to pay (25)____________. Once inside the arrival concourse, lifts and (26)___________ will take you to all major transport services.
On behalf of everyone at Mackenzie Airport, I wish you a very pleasant journey.
Neil Thomson
Neil Thomson, Director of Mackenzie Airport
Welcome to Mackenzie Airport!
