Задание 5. Дайте ответы на следующие вопросы

1. How are you today? Did you have any trouble finding us?

2. How would you describe yourself as a person?

3. What is the type of position are you looking for?

4. Are you interested in a full-time or part-time position?

5. Could you tell me about your responsibilities at your last job?

6. What is your greatest strength?

7. What is your greatest weakness?

8. Why do you want to work for us?

9. Why Should We Hire You?

10. How Can You Contribute to the Company?

11. What motivates you most at work?

12. Where do you see yourself in 5 years?

13. Do you prefer to work independently or on a team?

 

Практическое занятие 9.

GETTING ACQUANTED WITH THE STAFF

ЦЕЛЬ: Сформировать монологические, лексические и грамматические навыки то теме. Изучить принципы делового взаимодействия,  переписки и деловой документации в Великобритании и в США.

Теоретическая часть: Данные задания предназначены для развития навыка ведения делового общения и переписки.

Задание 1. Прочитайте и переведите текст.

LINE AND STAFF POSITIONS

In business, organization structure means the relationship between positions and people who hold the positions. Organization structure is very important because it provides an efficient work system as well as system of communication.

Historically, the line structure is the oldest type of organization structure. The main idea of it is direct vertical relationships between the positions and tasks of each level, and the positions and tasks above and below each level. For example, a sales manager may be in a line position between a vice-president of marketing and a salesman. Thus a vice-president of marketing has direct authority over a sales manager. A sales manager in his turn has direct authority over a salesman. This chain of command simplifies the problem of giving and taking orders.

When a business grows in size and becomes more complex, there is a need for specialists. In such a case administrators may organize staff departments and add staff specialists to do specific work. These people are usually busy with services, they are not tied in with the company product. The activities of the staff departments include accounting, personnel, credit and advertising. Generally, they do not give orders to other departments.

 

Задание 2. Выучите слова и выражения.

relationship взаимоотношение
to hold a position занимать должность
organization structure организационная структура
level уровень
sales manager управляющий по торговле и маркетингу
salesman продавец, торговец
to have direct authority over smb. иметь прямую власть над кем-либо
staff штат
to give orders отдавать приказы
to take orders принимать приказы
a line department линейный отдел (имеющий непосредственное отношение к конечному продукту)
staff department штабной отдел (не имеющий отношения к производству, но его обслуживающий)
to be tied in with the company product иметь отношение к конечному продукту
complex сложный

Задание 3. Дайте ответы на вопросы.

1. What does the organization structure mean?

2. What does the organization structure provide?

3. What is historically the oldest type of organization structure?

4. In what position is a sales manager in attitude a vice president of marketing and a salesman?

5. What is the difference between line and staff departments?

6. Why is an advertising department or a credit department considered staff structure rather than line structure?

Задание 4. Вставьте слова в пропуски.

Choose the necessary word and put it in the sentence.

1. Organization structure shows … between each position and positions above and below. 1. relationship
2. A sales manager has direct … over a salesman. 2. hold a position
3. As a rule a... usually does not give orders to other departments. 3. authority
4. When the business gets more … there is a need for staff departments. 4. complex
5. My friend … of sales manager. 5. task
6. The … of staff departments is to do different services. 6. line department
7. My friend works in a … he is responsible for the company product. 7. staff department

Задание 5. Разыграйте диалог.

Peggy Forman is talking with Jeff Downing, another administrative assistant in her company.

Jeff How are you today, Peggy?
Peggy Oh, fine, thanks.
Jeff Glad to hear that. By the way, are you familiar with the organizational chart for the company?
Peggy No, I am not. What is it like actually?
Jeff Well, the chart shows how the employees are divided into groups. It gives one an overview of the chain of command in the company.
Peggy I see. The positions can be line and staff ones.
Jeff Yes, the subject is not new for you. What else do you know about it?
Peggy As far as I know, a worker in a line position receives orders from his immediate superior.
Jeff Exactly, that's the line chain of command.
Peggy A worker in a staff position reports directly to a line worker but he neither gives nor receives orders from line workers. Am I right?
Jeff Yes, you are. But someone may have line authority over people in his department and not be considered a line administrator.
Peggy How can it be?
Jeff That's possible when a whole department is a staff department. For example, in our company the head of the credit department or the personnel department can hardly ever be president of the company.
Peggy And what do the people in staff departments do, how is their work different?
Jeff Well, they are usually busy with services and they could do the same service for any company. So they are not in the line.
Peggy It seems to be rather complicated.
Jeff It only seems so. I think the chart should help.
Peggy Oh, sure. But, Jeff, would you explain to me what span of control is?
Jeff Oh, span of control refers to the number of people whom one manages directly.
Peggy Can you give me an example?
Jeff Well, the President of our company directly manages the Vice President of Production, the Vice President of Marketing and the Comptroller. Thus, his span of control includes three people.
Peggy Yes, now I see. Thank you for your help.
Jeff Not at all. Why don't we go to the coffee stall and have snack together?

 


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