NOTE: Все электронные письма можно разделить на две группы: деловые, (официальные) и личные (неофициальные). В зависимости от того, кому адресовано письмо (работодателю, начальнику, коллеге по бизнесу или другу, приятелю, хорошо знакомому коллеге по работе) выбираются соответствующие фразы и выражения.
Formal emails | Informal emails |
Salutation: When you don’t know the name: Dear Sir or Madam To whom it may concern When you know the name: Dear Mr, Mrs, Miss, Ms* When writing to a group: Dear all Opening sentence: I'm writing: to inform to confirm to request to update you This is to let you know to thank you Main part: I would like to Please find the requested information attached We hope you I do apologize for We regret to inform you... Could/Can you please send me..? We are working on your request Conclusion: I look forward to/ Looking forward to Do not hesitate to contact us if you need any assistance I'd appreciate a reply asap Close: Your sincerely Best regards Regards Best wishes | Salutation: When you don’t know the name: Hello [no salutation] When you know the name: John/Mary etc. [no salutation] When writing to a group: Hi everyone Opening sentence: How are you? How’s it going? Just a quick note to tell Just a short email to get in touch Writing to help Main part: Re your email, I... I’m sorry, but Thanks for... Here’s the low-down on... You'll be happy to hear Conclusion: Please answer asap Feel free to get in touch with any questions Have a nice day/weekend Hope to hear from you soon Close: All the best Best See you Take care Bye [just the name or initials] [noclose] |
*Mr– господин
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Mrs– госпожа (обращение к замужней женщине)
Miss– госпожа (обращение к незамужней женщине)
Ms– госпожа (обращение к женщине, семейное положение которой не уточняется)
4. Для современных электронных писем характерны различные аббревиатуры и сокращения:
Отдельные слова
Appt – appointment
Ad – advertisement
B- to be (highly informal)
Cfm – confirm
Give-forgive (highly informal)
Pls – please
Rgds - regards
Re – referring to
Thx- thanks (highly informal)
U - you
Некоторые фразы
Asap – as soon as possible
At the mo – at the moment
BTW – by the way
FYI – for your information
Ie – in other words
IMO – in my opinion
LOL-laughing out loud (highly informal)
MYOB-mind your own business (highly informal)